Tamanna Motahar, PhD

HCI and Accessibility Researcher



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Tamanna Motahar, PhD

Postdoctoral Scholar


Curriculum vitae


tmotahar[at] uw [dot] edu


Paul G. Allen School of Computer Science and Engineering

University of Washington




Tamanna Motahar, PhD

HCI and Accessibility Researcher


tmotahar[at] uw [dot] edu


Paul G. Allen School of Computer Science and Engineering

University of Washington



🏅Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice Designers


Conference paper


Tamanna Motahar, Noelle Brown, Eliane S. Wiese, Jason Wiese
ACM Conference on Designing Interactive Systems (DIS), 2024

DOI: 10.1145/ 3643834.3660687

Semantic Scholar DOI
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Cite

APA   Click to copy
Motahar, T., Brown, N., Wiese, E. S., & Wiese, J. (2024). 🏅Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice Designers. In ACM Conference on Designing Interactive Systems (DIS). https://doi.org/10.1145/ 3643834.3660687


Chicago/Turabian   Click to copy
Motahar, Tamanna, Noelle Brown, Eliane S. Wiese, and Jason Wiese. “🏅Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice Designers.” In ACM Conference on Designing Interactive Systems (DIS), 2024.


MLA   Click to copy
Motahar, Tamanna, et al. “🏅Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice Designers.” ACM Conference on Designing Interactive Systems (DIS), 2024, doi:10.1145/ 3643834.3660687.


BibTeX   Click to copy

@inproceedings{tamanna2024a,
  title = {🏅Toward Building Design Empathy for People with Disabilities Using Social Media Data: A New Approach for Novice Designers},
  year = {2024},
  doi = {10.1145/ 3643834.3660687},
  author = {Motahar, Tamanna and Brown, Noelle and Wiese, Eliane S. and Wiese, Jason},
  booktitle = {ACM Conference on Designing Interactive Systems (DIS)}
}

 

🏅Best Paper Honorable Mention Award Winner! 

Design empathy is a core HCI concept for understanding user perspectives in design processes. Although researchers advocate for leveraging design empathy in the design of assistive technology, educating novice designers about this is challenging; this is especially true in HCI classrooms when the target population includes people with disabilities, and students who do not have a disability are less aware of the diversity of disability. To help students better understand disability experiences, HCI education often adopts “be-like” (mimicking disabled-experience) approaches. However, accessibility researchers advocate adopting the “be-with” approach—learning about other’s experiences through companionship. To mitigate the logistical challenges of being-with in a classroom setting, we developed a “be-connected” approach, which facilitates learning about the disability experience through the narratives of real individuals. Using social media posts from a spinal cord injury subreddit, we developed and deployed an activity aiming to develop design empathy. Our qualitative evaluation showed a notable transformation in students’ design thinking process, suggesting an opportunity to leverage social media data to learn about disabled perspectives and develop design empathy.

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